These are the terms and conditions for: Account Holders - ChildCare Centres, Pre-Schools, Kindergartens, Long Day Care Centres, Before & After School Care, Schools & Educational Outlets
Account
You must have an ABN (Australian Business Number) to be able to order from this website with a purchase order.Account holders must pay for their orders 30 days from date of invoice. Other customers may be required to make payment in the form of credit card prior to delivery of goods, for more information regarding upfront payments please contact the CleverStuff Crew on 02 9502 2889
Customers must register for a login to purchase from this website. To register please click on the Registration Form under the Child Care Centre tab, and follow the prompts. Please refer to our Privacy Policy for further information about how we use your personal information. Once activated, your login details will be sent to the email address specified upon registration.
When Paying By Credit Card
If paying by a credit card, your card will be charged when your order is placed. We recommend you select items that are in stock when ordering online as Unavailable out of stock items will be placed on back order.
One of the CleverStuff crew members will contact you by phone to complete your order in the event you select items that are Unavailable or out of stock.
Back Orders
In the event of a back order, your invoice will indicate that an item is out of stock and it will be sent to you freight free when it returns to stock with CleverStuff. CleverStuff reserves the right to cancel all back orders.
Ordering By Fax / Email / Post
1. Print and complete the order form download2. Ensure all product codes and descriptions are correct.
3. Calculate and add freight costs (see below for rates)
4. Fax to: 02 8582 8994
5. Email to: sales@cleverstuff.com.au
6. Post to: CleverStuff Educational Supplies Pty Ltd
PO Box 4106 Illawong NSW 2234
Order By Appointment
We can come to you! Our very clever on-road crew will take orders and help you with advice on new set-ups and refurbishments. For appointments call: 02 9502 2889
Order By Telephone
1. Please have the following information ready:
- Product code
- Product description
-
Quantity required
2. Call 02 9502 2889
Prices/ GST
Prices are current at the time of publication and are subject to change without notice. All prices in this website exclude GST. If your business is registered for GST, the GST amount on your invoice can be claimed with your BAS (Business Activity Statement).
Freight
Freight charges per order Australia wide:
Order Value (excluding GST) Freight Charge *
Under $99.00 $11.00
$100 to $249.99 $22.00
$250 - $499.99 $38.00
$500+ $44.00
* Additional freight charges may apply depending on size, weight and destination of order. While CleverStuff aims to have your order delivered as soon as possible, please allow up to 7 days for delivery.
Damage/ Returns
Please inspect all goods upon delivery for possible damage during transit.CleverStuff aims to provide high quality merchandise at all times. However, if an item is faulty or damaged, please notify customer service within 7 days or receiving your goods.
" All returns must be authorised by CleverStuff, who will advise the best method of return and freight liability.
" Any goods returned without authorisation will not be credited and may incur additional freight charges.
" All returns must be accompanied by invoice details and your authorisation number. For all Credits and Returns please call: 02 9502 2889
Product Changes/ Out Of Stock
As products are subject to design/colour changes at any time, CleverStuff reserves the right to supply the current available item.Occasionally some individual items in a Set will be out of stock. CleverStuff may substitute appropriate items within reason to complete your order.
Copyright
No part of this publication may be reproduced in any form without the permission of CleverStuff Educational Supplies Pty Ltd.
Customer Service
Can we help? For questions on your order or for product information, call 02 9502 2889
CleverStuff Educational Supplies Pty Ltd
ABN 58 144 747 026
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